The individual serves as a liaison between employees, contractors, property owners and the public. Reporting directly to the company President.

• Front office customer service
• 3+ yrs property manager experience
• work with “scattered” property, rather than apartment complex management.
• license is a++ or seeking to get licensed
• General knowledge of property management procedures and contracts – important when dealing with clients, owner statements, paying management fees, etc
• QuickBooks and/or AppFolio experience
• Microsoft 365 programs, especially Excel is a+.

Attributes:

• Shows trustworthiness.
• ability to organize and meet deadlines.
• Advanced skills navigating the internet.
• Comfortable with collections
• Strong attention to detail
• Ability to work independently.

 OTHERS NOTES:

Responsibilities and Duties:

• Answer phones, forward calls to agents, if necessary. Answer questions that can be answered.
• Process registration forms in the order they are received
• Update registration tracker
• Manage front desk email and respond to emails/texts from customers
• Check voicemails, return calls or forward messages – at least twice daily
• Send inquiry information response to all new guest cards daily
• Update lockbox log and key closet weekly
• Assist other property managers as needed
• Answer the front door, assist guests as needed, sign for packages, etc.

Qualifications:

• Must have Property Manager’s license or obtain one within 90 days
• Entry-level position, minimum experience required
• Must have previous property management experience
• Must be knowledgeable in computers, different software, navigating technology – experience with AppFolio is a plus
• Must be personable and great with communication when answering phones and speaking with customers

Benefits Offered:

• Full time position 37 1/2 hours/week
• Salary range $40 -$45,000
• 14 Paid Holiday
• Generous PTO plan – 120 hours per year
• No company health insurance or retirement plan offered