The Utilities Department is seeking a dependable and organized Administrative Assistant I to join our team. This position serves as the first point of contact for customers and staff and provides key administrative support in a dynamic, all-male office environment. The role requires strong attention to detail, a professional demeanor, and the ability to handle customer interactions with patience and resilience.

Key Responsibilities

• Answer incoming phone calls and provide guidance or direct inquiries appropriately.

• Serve as the first line of contact for walk-in customers and internal staff.

• Process work orders and schedule sewer inspections.

• Perform scanning and billing functions.

• Manage routine administrative tasks, including filing, document handling, and data entry.

• Maintain organization in a busy office environment where the Weather Channel is frequently playing and foot traffic is common.

• Deliver excellent customer service, often in challenging or high-volume situations.

• Perform other duties as assigned.

Qualifications

• High school diploma or equivalent required.

• 3 to 5 years of experience in administrative or clerical work, or any equivalent combination of education and experience.

• Proficiency in Microsoft Windows, particularly Word and Excel.

• Must be organized, detail-oriented, and able to manage distractions effectively.

• Strong interpersonal skills with the ability to work well with the public and maintain a positive, professional attitude in all interactions.

• Ability to work comfortably in an all-male team environment.

Schedule: Monday – Friday, 8:30 AM – 4:30 PM (½ hour unpaid lunch)
Pay Rate: $19/hour